Manage probes and device licenses

Summary

From the Internal Probes page you manage your Scout probes without logging in to the host: restart them, update them, renew their key or install command, delete them, or adopt a probe that a colleague installed. The same page shows the license of every probe and every group.

Chapters

Key points

• Group license. The group card, for example "Gruppo Meccanica Adda", shows the Pooled license indicator: click it to see the assets in use, the capacity and the days until expiry. A probe outside any group has its own license.
• A device license is not a Cyber Token. Internal scans are covered by the probe or group license and use no tokens.
• Updates. When a new version is out, Update to vX appears next to the probe version. With Update probe the probe downloads the new binary by itself, swaps it in and restarts; if it is busy scanning, the update starts as soon as the scan finishes.
• Actions that change the probe belong to the owner. In the Actions menu only the owner sees Edit, Update probe, Restart probe, Re-issue install command, Rotate API key, Manage access and Delete.
• Restart probe helps when a scan is stuck: the running scan is interrupted and the probe reconnects by itself within about a minute. Probes too old for a remote restart ask you to run sudo systemctl restart scout on the host.
• Rotate API key creates a new key and shows it only once. The old key keeps working for 30 minutes, so you have time to update it on the host.
• Re-issue install command gives you a new command to reinstall the probe, with an install token valid for 24 hours. The API key does not change.
• Delete (confirm with Remove & uninstall) removes the probe from RECON and uninstalls the agent from the host; past scans stay readable. If the probe is online the agent uninstalls itself at its next check-in, about 30 seconds; if it is offline RECON shows you a command to run on the host.
• What happens to the license. A licensed, trial or grouped probe stays recoverable: in Add probe choose Reactivate Deleted Probe and run the command on the same host to restore its license. An unlicensed probe that is not in a group is instead deleted permanently after the uninstall; its scans remain.
• Adopt existing probe. To use a probe a colleague installed, open Add probe, choose Adopt Existing Probe and paste the API key you read on the probe's host. The probe appears in your dashboard with the "user" role: you can run scans, but deleting, rotating the key and transferring ownership stay with the owner. The key is not rotated.

Transcript

The full Italian transcript is in the player's Transcript tab.

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